General FAQ’s
Pick-up time is Saturday morning from 8 a.m. to 9 a.m., back at the Jack Wyrtzen Center at the Bible Institute. Parents or guardians picking up campers must have a photo ID to verify their identity. Call 518-494-1300 to make arrangements for late pickups.
Click here to fill out the Transportation Request Form
Call 518-494-6000, option 1 or email customerservice@wol.org if you have any questions. Please have ride information ready. A Word of Life staff member will meet the camper and can keep return tickets in the camp office until departure time. All parts of the health form must be submitted before transportation can be provided.
All transportation requests must be submitted by 5 PM the Thursday before arrival.
Should a need arise, a parent or guardian must still be able to reach camp property within 48 hours. If this is not possible, a secondary contact must be designated to do so.
The amount of spending money is up to individual family preference. Campers (are told their remaining balance at every transaction and) may check their balance at any time at any sales point. Counselors are available to assist younger campers who are not accustomed to cashless spending. Counselors will be given the camper bank cards for their cabins at the beginning of the week and will hold on to them throughout the week. Anytime a camper would like to buy something they can ask their counselor for their card and then return it once they are done with their purchase.
Parents may check the balance on their camper’s Bank Card and may reload it from home by calling the Camp Office. If Camper Bank Cards are lost or stolen, a replacement card will be issued with whatever the remaining balance was on the card at the point it was reported missing. Word of Life is not responsible for any money not deposited onto a Camper Bank Card.
Camper Bank cards will be cashed out and monies will be returned to the campers Friday afternoon. This means that the campers will have the balance from their card (whatever is not spent on Friday) when they depart Saturday morning.
[Camper’s name & date of attendance] WOL Ranch
4200 Glendale Road
Pottersville, NY 12860
Email
You can also send an email with your camper’s name in the subject line and we’ll print the email out to deliver it! Email: ranch@wol.org
a. housebroken
b. vaccinated
c. under the control (usually a leash) of their handler
d. not endangering the safety of others
e. not causing a disruption
Allergy Questions
Word of Life is not an allergen-free facility, as we regularly serve foods containing peanuts and tree nuts, dairy products, seafood and fish, eggs, gluten, refined sugars, soy, and other common allergens. Word of Life strives to keep allergen items separate during preparation, serving, and storage for your safety but it is not guaranteed. We cannot guarantee that campers will completely avoid contact with a particular food while at our facilities, and we may not be able to accommodate those with severe allergies, who react not only to a food being ingested, but also to skin contact, close proximity, or an airborne allergen.
It is the responsibility of the parent or youth leader to communicate with the culinary staff to assess possible accommodations.
Doctor and Nurse Questions
The Ranch: The Ranch is for elementary aged children going into grades 1-5. Campers must be at least 6 years old at the time of attendance and must not have reached their 12th birthday.
The Wild: The Wild is for middle school pre-teens going into grades 6-8. Campers must be at least 10 years old at the time of attendance and must not have reached their 16th birthday.
The Island: The Island is for high school teens going into grades 9-12, or recently graduated students. Campers must be at least 12 years old at the time of attendance and must not have reached their 20th birthday.
Florida Youth Camp: Weeks vary by age.
• Junior Camp is for children and pre-teens ages 6-12. Campers must be at least 6 years old at the time of attendance and must not have reached their 14th birthday.
• Teen camp is for teens ages 12-18. Campers must be at least 11 years old and must not have reached their 20th birthday.