General FAQ’s
Pick-up time is Saturday morning from 8 a.m. to 9 a.m. at The Island Entrance, located at 28 Island Access Way, Schroon Lake, NY 12870. Parents or guardians picking up campers must have a photo ID to verify their identity. Call 518-532-2500 to make arrangements for late pickups.
Click here to fill out the Transportation Request Form
Call 518-494-6000, option 1 or email customerservice@wol.org if you have any questions. Please have ride information ready. A Word of Life staff member will meet the camper and can keep return tickets in the camp office until departure time. All parts of the health form must be submitted before transportation can be provided.
All transportation requests must be submitted by 5 PM the Thursday before arrival.
Should a need arise, a parent or guardian must still be able to reach camp property within 48 hours. If this is not possible, a secondary contact must be designated to do so.
Campers at The Island will be issued a Camper Bank Card on which to store any spending money for the week. To avoid loss and theft, campers are strongly discouraged from carrying cash.
The amount of spending money is up to individual family preference. Campers can request their remaining balance at every transaction and may check their balance at any time at any sales point. Counselors are available to assist younger campers who are not accustomed to cashless spending.
Parents may check the balance on their camper’s Bank Card and may reload it from home by calling the Camp Office. If Camper Bank Cards are lost or stolen, a replacement card will be issued with whatever the remaining balance was on the card at the point it was reported missing. Word of Life is not responsible for any money not deposited onto a Camper Bank Card.
Campers and parents have 2 options regarding any money still remaining on the Camper Bank Card at the end of a camper’s stay. They may . . .
1. Donate the balance to our Summer Missions Project*
2. Cash out the card on the morning of their departure.
*Any balance under $5 will be donated unless a cashout is requested.
[Camper’s name & date of attendance] WOL Island
P.O. Box 600
Schroon Lake, NY 12870
UPS/FedEx
[Camper’s name & date of attendance]
WOL Island
4200 Glendale Rd
Pottersville, NY 12860
Email
You can also send an email with your camper’s name in the subject line and we’ll print the email out to deliver it! Email: island@wol.org
a. housebroken
b. vaccinated
c. under the control (usually a leash) of their handler
d. not endangering the safety of others
e. not causing a disruption
Allergy Questions
Word of Life is not an allergen-free facility, as we regularly serve foods containing peanuts and tree nuts, dairy products, seafood and fish, eggs, gluten, refined sugars, soy, and other common allergens. Word of Life strives to keep allergen items separate during preparation, serving, and storage for your safety but it is not guaranteed. We cannot guarantee that campers will completely avoid contact with a particular food while at our facilities, and we may not be able to accommodate those with severe allergies, who react not only to a food being ingested, but also to skin contact, close proximity, or an airborne allergen.
It is the responsibility of the parent or youth leader to communicate with the culinary staff to assess possible accommodations.
Doctor and Nurse Questions
The Ranch: The Ranch is for elementary aged children going into grades 1-5. Campers must be at least 6 years old at the time of attendance and must not have reached their 12th birthday.
The Wild: The Wild is for middle school pre-teens going into grades 6-8. Campers must be at least 10 years old at the time of attendance and must not have reached their 16th birthday.
The Island: The Island is for high school teens going into grades 9-12, or recently graduated students. Campers must be at least 12 years old at the time of attendance and must not have reached their 20th birthday.
Florida Youth Camp: Weeks vary by age.
• Junior Camp is for children and pre-teens ages 6-12. Campers must be at least 6 years old at the time of attendance and must not have reached their 14th birthday.
• Teen camp is for teens ages 12-18. Campers must be at least 11 years old and must not have reached their 20th birthday.